Last Updated: January 20, 2025

EROSXCITED.COM (hereinafter, "the platform") values your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, and protect your information.

Data Controller:

• Company Name: MEDSTECH SPA
• Address: Los Militares 5620, Office 905, Las Condes, Chile
• Contact Email: Gerencia@erosxited.com
• Country of Operation: Chile

By using the platform, you agree to the terms of this policy. If you disagree, you should not use our services.

We may collect the following types of personal data:

1. Data provided by the user:

   • Registration information: Name, email address, phone number, password.
   • Verification data: Identity documents (ID, passport, etc.).
   • Payment information: Credit/debit card details, bank account information (stored by third-party payment processors).

2. Data generated during platform use:

   • Browsing history on the platform.
   • Content uploaded by creators (images, videos, text).
   • Transactions performed.

3. Technical data:

   • IP address.
   • Browser and device type.
   • Geographic location (if enabled).

We use your data for the following purposes:

1. Service Delivery:

   • Manage your account and provide access to the platform.
   • Process payments and subscriptions.
   • Facilitate interactions between subscribers and creators.

2. Security:

   • Verify your identity to prevent fraud.
   • Monitor suspicious activities and ensure compliance with our policies.

3. Personalization and Marketing:

   • Recommend content you may find interesting.
   • Send promotional communications (only with your consent).

4. Legal Compliance:

   • Collaborate with legal authorities when required by law.

We do not share your personal information with third parties, except in the following cases:

1. Service Providers:

   • Payment processors (e.g., PayPal).
   • Cloud storage services.

2. Legal Compliance:

   • To comply with legal requirements or respond to requests from judicial authorities.

3. With Your Explicit Consent:

   • We will share your information only if you have given prior authorization.

We retain your data only as long as necessary to fulfill the purposes for which it was collected. Retention periods include:

• Account data: While your account is active.
• Payment data: As required by tax and financial laws (generally 5 to 10 years).
• Content data: Until the creator deletes it or closes their account.

You have the following rights regarding your personal data:

1. Access: Request access to the personal data we hold about you.
2. Rectification: Correct inaccurate or incomplete data.
3. Erasure: Request the deletion of your personal data, except where we are legally required to retain it.
4. Portability: Request a copy of your data in a structured format.
5. Objection: Object to the processing of your data for certain purposes (e.g., marketing).

To exercise these rights, contact us at Gerencia@erosxited.com.

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These include:

• Data encryption in transit and at rest.
• Strict access controls.
• Continuous monitoring to detect potential vulnerabilities.

We use cookies to enhance your experience on the platform. They are used to:

• Remember your preferences.
• Analyze platform traffic and usage.
• Personalize displayed content.

You can manage your cookie preferences through your browser settings.

If you operate outside Chile, your data may be transferred and stored on servers located in other countries. We ensure these transfers comply with applicable laws, such as the GDPR in Europe.

We reserve the right to update this policy at any time. We will notify you of significant changes via email or a notice on the platform.

If you have any questions or concerns about this policy or the handling of your data, contact us:

• Email: Gerencia@erosxited.com
• Address: Los Militares 5620, Office 905, Las Condes, Chile